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Training Workshop on Providing Quality Services


Paradigm shift and ever changing dynamics of library and information science has redefined the role of library professionals in the contemporary world. The changing information environment has resulted in opening of new avenues, hence making it extremely important for LIS professionals to continuously improve their skills to cope up with new challenges.

Services are the core element of any modern library. The competitive nature of working environment has made the professionals to work on providing quality services to satisfy the patrons. Training courses offered for library professionals in Pakistan by different groups, organizations and individuals are mainly focused on technological issues and information literacy.

CIIT, Library Information Services Department is offering a unique training course on Providing Quality Services with an aim of equipping library professionals to face the future challenges of modern LIS.

We are sure that the unique interactive training style will provide an excellent opportunity of learning for the participant of the training workshop.


  • Recognizing the importance of quality services
  • Defining the key components of quality services
  • Learning the key skills involved in delivering quality services

Who Should Attend

The training workshop is designed for professionals of library and information science, especially for those working in public and private sector educational institutions and university libraries. Professionals working in public libraries and early career professionals who wish to excel in this field.

Registration Fee

Rs. 1000 per participant (inclusive of lunch and tea) in cash or in the form of Bank Draft/Pay Order (Payable to CIIT) with the registration form

Workshop Brochure

Invitation Letter

Registration Form

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